Privacy Policy

Information We Collect

We may collect information that you provide directly when you contact TwoPointer, submit a training inquiry, complete a form, schedule a session, make a payment, communicate with us, or participate in a TwoPointer activity.

• Names, email addresses, phone numbers, and other contact information.
• Athlete age, current playing level, training goals, general availability, and related development information.
• Parent, guardian, and emergency-contact information when the athlete is a minor.
• Scheduling, attendance, transaction, package, and session history.
• Messages, form responses, customer-service inquiries, and other communications.
• Photos, video, or training content when appropriate consent has been obtained.
• Technical information such as browser type, device type, approximate location, IP address, referring page, and website interactions collected through hosting, cookies, or analytics tools.

How We Use Information

We may use personal information to:

• Respond to training inquiries and other requests.
• Communicate with athletes, parents, and guardians.
• Schedule, confirm, reschedule, or cancel sessions.
• Process payments, invoices, credits, and transaction records through approved providers.
• Understand athlete goals and support appropriate basketball development services.
• Maintain safety, attendance, operational, and business records.
• Improve the website, communications, services, and user experience.
• Prevent misuse, protect rights and property, comply with legal obligations, and enforce applicable policies.

Training Communications

TwoPointer may use the contact information you provide to send service-related communications, including responses to inquiries, availability updates, session confirmations, reminders, cancellations, location information, weather or facility updates, payment notices, and other operational messages.

Service-related communications are not promotional messages and may be necessary to provide or manage a requested service.

Marketing Communications

We may send promotional email or text communications only where permitted by law and when an appropriate consent, opt-in, or existing relationship applies.

You may opt out of promotional communications using the unsubscribe method provided in the message or by contacting us. Opting out of marketing does not prevent necessary service-related communications.

Photos, Video, and Media

TwoPointer may photograph or record training sessions for coaching review, internal education, operational, promotional, or marketing purposes when appropriate consent has been obtained.

Media may appear on TwoPointer websites, official social media channels, presentations, or affiliated media platforms. A participant, parent, or legal guardian may request a promotional-media opt-out before training by contacting privacy@twopointer.com .

An opt-out may not prevent incidental appearance in wide-angle, background, or group footage when exclusion is not reasonably practicable, unless applicable law requires otherwise.

Third-Party Services

TwoPointer may use third-party providers to operate the website, manage forms, schedule sessions, process payments, send communications, store information, host media, or analyze website performance.

Current providers may include services such as Squarespace, Acuity Scheduling, payment processors, email providers, analytics tools, and other business platforms. These providers process information under their own terms, privacy policies, and security practices.

TwoPointer may update providers as business needs change. We do not sell personal information to third-party advertisers.

Cookies and Analytics

The TwoPointer website and its service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand usage, measure performance, maintain security, and improve the user experience.

Browser and device settings may allow you to block or delete cookies. Some website features may not function properly if certain technologies are disabled.

Information About Minors

TwoPointer provides basketball-development services that may involve athletes under 18. Information concerning a minor should be submitted or authorized by a parent or legal guardian.

We may collect a minor athlete's name, age, playing level, training goals, attendance, scheduling details, emergency information, and related service records when reasonably necessary to provide training or manage the relationship.

A parent or legal guardian may contact us to request access to, correction of, or deletion of a minor athlete's personal information, subject to legal, safety, accounting, and operational retention requirements.

Information Sharing

We may share limited personal information:

• With service providers that help operate the business.
• With coaches, contractors, or facilities when reasonably necessary to provide or coordinate services.
• With a parent, guardian, emergency contact, or appropriate authority when necessary for safety.
• To comply with law, court orders, government requests, or legal processes.
• To protect the rights, safety, property, and integrity of TwoPointer, its participants, or others.
• In connection with a merger, acquisition, financing, restructuring, or transfer of business assets, subject to applicable law.

We do not sell personal information to third-party advertisers.

Data Security

TwoPointer uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, communication method, payment platform, or data storage system can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and training records, address safety concerns, resolve disputes, comply with legal or accounting obligations, and enforce agreements.

Retention periods may vary based on the type of information, the relationship, and applicable legal requirements.

Your Privacy Choices

Subject to applicable law, you may request:

• Access to personal information we maintain about you.
• Correction of inaccurate or incomplete information.
• Deletion of personal information where deletion is legally available.
• Withdrawal of certain consents.
• An opt-out from promotional communications or promotional media use.

We may need to verify the identity or authority of the person making a request before responding. Certain records may be retained where required or permitted by law.

External Links

The TwoPointer website may link to external websites, scheduling platforms, payment services, media platforms, or social networks. TwoPointer is not responsible for the privacy practices, security, or content of third-party services.

Changes to This Policy

TwoPointer may update this Privacy Policy from time to time to reflect changes in services, technology, providers, business practices, or legal requirements.

Revised policies will be posted on this page with an updated effective date. Material changes may also be communicated through another reasonable method when appropriate.

Contact

Contact TwoPointer using the address that matches your question.