Privacy Policy

Overview

At TwoPointer, your privacy matters. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the steps we take to protect it.

Information We Collect

We may collect personal information when you apply, book, communicate with us, or participate in TwoPointer sessions. This may include:

• Name, email address, phone number, and contact details.
• Athlete intake responses, training goals, skill level, and scheduling preferences.
• Payment, booking, and session history through approved third-party platforms.
• Photos, videos, or training content captured during sessions, when applicable.

How We Use Information

Your information is used to manage applications, scheduling, communication, athlete development, client support, payment processing, and internal training operations. We may also use limited information to improve the TwoPointer experience and communicate updates about programs or services.

Third-Party Services

TwoPointer may use trusted third-party platforms such as Squarespace, Acuity Scheduling, Jotform, Square, payment processors, email tools, and related business services. These providers may process information according to their own privacy policies and security practices.

Data Sharing

We do not sell your personal information to third-party advertisers. We may share limited information only when necessary to operate our services, process payments, manage bookings, comply with legal obligations, protect our rights, or support the TwoPointer and Ball Mode™ ecosystem.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no online platform, website, form, or payment system can be guaranteed to be completely secure.

Media & Content Usage

Training sessions may include photos or videos for educational, internal, promotional, or brand purposes under TwoPointer and related brand platforms, including Ball Mode™. If you prefer not to appear in promotional content, you may request to opt out by contacting privacy@twopointer.com.

Children & Minors

If an athlete is under 18, information should be submitted by a parent or legal guardian. Parents or guardians may contact us to request access, updates, correction, or deletion of a minor athlete’s personal information.

Your Rights

You may request access to, correction of, or deletion of your personal information. You may also request that we stop using your information for certain communications or media purposes. To make a request, contact us at privacy@twopointer.com.

Data Retention

We keep personal information only as long as reasonably necessary for business, training, legal, accounting, safety, and operational purposes, unless a longer retention period is required or permitted by law.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of TwoPointer services after updates means you acknowledge the revised policy.

Contact Information

For questions about this Privacy Policy or your personal data, contact us:
privacy@twopointer.com
www.twopointer.com